FAQ


How can I book an appointment?

You can call at 954-306-3081 or write at  POSTQUAMBROWARDSPA@GMAIL.COM  To book an appointment. We required a valid credit card to secure and book it. Limited same day appointment may be available.

How do I leave gratuity?
For your convenience, 15% gratuity will be added to each service. If you feel you have received exceptional service, additional gratuities are appreciated and are solely at your discretion

Will I receive a confirmation for my appointment?
Yes. You may receive a text and/or email reminder of your appointment up to the day before, so please keep us updated with any changes to your contact information. Appointement made the same day are considerer confirmed and cannot be cancelled without penalties fee.

How can I make a payment?
 You can do your payment in cash, debit/credit cards. We do not receive personal check

What is your cancellation policy?

Please allow 24hours' notice for cancellation or rescheduling of services to avoid 50% charge. If cancellation is made by the same day (within 24 hr before your appointment) you will be charge with the 50 % of the service. No show and no calls will be billed 100% of the service.

Are your employee stated licensed?

Yes, All our employee are state licensed and subject to state regulations on professional standard and behavior

Do you accept walk-ins?

Yes, Walk-ins are always welcome, based on availability.

What is the best time for arrival?

For the first visit is recommended to arrive 20 minutes before your schedule appointment to complete the forms and provide the necessary information to your specialist and increase the standard of your service. Next appointments, please arrive 15 minutes earlier.


What if I am running late?

Please note that all services must end on time,regardless of their start time. Late arrivals may result in shortener appointment without adjustment in the prices, your service will be modified to your remaining time to honor other scheduled appointments.and the hole amount will be charge for the service provided.

Do you provide services for minors?
 No. Minors under 18 must be accompanied by or have a written consent of parent or guardian for any treatment. Body wrapping services will not be performed in a minor unless a parent or guardian are in the facilities. Minors are not otherwise permitted in the spa.